Due to the digital nature of our products, we regret to inform you that refunds are generally not offered. However, if you believe you have made a purchase in error, please reach out to us within 3 days using our contact form or by emailing us to explain the situation. We will do our best to find a suitable resolution.
Claim Process:
- Contact Us: Customers have 3 days from the date of purchase to file a claim by email.
- Review: If the claim is accepted, we will:
- Remove access to the incorrect training course.
- Grant a credit equivalent to the amount paid, which can be used for other courses.
- Special Cases: In well-argued special cases, we may offer a reimbursement, which will be processed within 10 days, minus a 5% financial transaction fee.
Contact Information:
- Claim by e-mail: Respond to one of our mails we sent you, or
- Use our “Contact us” form on this page